As organisations develop their climate plans, the more engagement becomes a fundamental tool. For Climate Change to be arrested, everyone needs to be part of the solution. People are different; some are flexible in their ways and other are set in them. They all need to be engaged, consulted and most importantly, listened to. .
Over the last few years. the move to digital engagement has accelerated but that doesn’t mean that it is the only way to engage. There are still many cases where physical, face-to-face, or voice-to-voice is the best way to get results.
These cases include seldom heard or hard to reach groups, the non-tech savvy among us, small working groups or communities, and SME staff – to mention but a few.
While the emphasis here is Climate Change it is relevant to any engagement/consultation. A good example is when Koru staff and Locality – one of our partners – worked on a blended (physical and digital) consultation that resulted in the Local Authority customer receiving the highest financial award from the Government’s Town’s Fund programme.